Terms of service

Terms and Conditions - Flamspink

1. Definitions

  • "Flamspink," "we," "us," or "our" refers to sneha parmar the owner and operator of this Website.

  • "You" or "your" refers to the user or viewer of our Website, or the customer purchasing products from us.

  • "Products" refers to the embroidered apparel and other items available for sale on the Website.

2. Use of the Website

  • You must be at least 18 years old or have the permission of a parent or guardian to use this Website and make purchases.

  • You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by any third party.

     

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

     

3. Product Information & Availability

  • We strive to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

  • All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

  • We reserve the right to discontinue any product at any time. Any offer for any product or service made on this Website is void where prohibited.

  • We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.

4. Pricing & Payments

  • All prices displayed on the Website are in [Your Currency, e.g., INR] and are inclusive of Goods and Services Tax (GST) where applicable.

  • Prices for our products are subject to change without notice.

  • We accept payments through [List accepted payment methods, e.g., Razorpay (including Credit Card, Debit Card, UPI, NetBanking), etc.]. By placing an order, you confirm that the payment details provided are valid and correct.

  • You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

5. Order Acceptance & Confirmation

  • Your placement of an order does not necessarily mean that we accept your order. We reserve the right to refuse or cancel any order for any reason at our sole discretion.

  • Reasons for cancellation may include, but are not limited to, limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our fraud prevention department.

  • We will send you an email confirmation of your order, which will include details of the items purchased, total cost, and estimated delivery timeframe.

6. Shipping & Delivery

  • Please refer to our dedicated [Shipping Policy Link] for detailed information on processing times, shipping rates, delivery estimates, and international shipping.

  • You are responsible for ensuring that the correct and complete shipping address is provided. Flamspink is not liable for delays or non-delivery resulting from incorrect address information.

7. Returns & Refunds

  • Please refer to our dedicated [Return and Refund Policy Link] for detailed information on our conditions for returns, eligibility criteria (including the mandatory opening video for damage claims), and the refund process.

  • By purchasing from us, you agree to abide by the terms set forth in our Return and Refund Policy.

8. Intellectual Property

  • All content on this Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Flamspink or its content suppliers and protected by international copyright laws.

  • The "Flamspink" name and logo are trademarks of [Your Legal Business Name]. You may not use these without our prior written permission.

9. Limitation of Liability

  • Flamspink shall not be liable for any direct, indirect, incidental, special, or consequential damages (including, but not limited to, loss of profits, goodwill, data, or other intangible losses) arising from:

    • The use or the inability to use the Website or products.

    • The cost of procurement of substitute goods and services resulting from any goods, data, information, or services purchased or obtained or messages received or transactions entered into through or from the Website.

    • Unauthorized access to or alteration of your transmissions or data.

    • Statements or conduct of any third party on the Website.

    • Any other matter relating to the Website or products.

10. Indemnification

  • You agree to indemnify, defend, and hold harmless Flamspink, its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your (or anyone using your account's) violation of these Terms.

11. Governing Law & Jurisdiction

  • These Terms shall be governed by and construed in accordance with the laws of India Gujarat and India, without regard to its conflict of law principles.

  • Any dispute or claim arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Vadodara, Gujarat, India.

12. Changes to Terms and Conditions

  • We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes to these Terms constitutes acceptance of those changes.

     

13. Contact Information